Shipping & Returns Policy

Processing Your Order

Once we receive your payment, we aim to dispatch your order within 2 days. We use reliable shipping services like USPS, FedEx, or DHL, and provide tracking for all shipments. Please note that the choice of shipping service may vary, but rest assured, we'll keep you updated with a link to track your package online.

Shipping Fees

Our shipping charges cover handling, packing, and postage costs. We recommend consolidating your purchases into a single order, as separate orders will incur individual shipping fees. Please be aware that while we take great care with fragile items, the dispatch of your package is at your own risk.

Important Note for International Buyers

As the buyer, you authorize us to import goods on your behalf. This may involve delegating the obligation to a subcontractor, such as a customs broker. Please note that you will be responsible for any applicable taxes and duties, in addition to the purchase price of the goods.

Please be aware that international orders may face delays due to customs clearance procedures. Some standard international shipments may not offer tracking.

Reasons for Undeliverable Packages

Packages may be returned as undeliverable due to several reasons:

1. Oversized Item: Some items are too large to ship to a P.O. Box and must be shipped to a street address.
2. Incorrect Address: If the address is incorrect or outdated, the package will typically be returned to us.
3. Delivery Restrictions: Certain addresses, such as some P.O. Boxes or Department of State locations, may have delivery restrictions.
4. Address Format: Ensure your address is in a recognizable format to avoid delivery issues. For P.O. Boxes, use "PO BOX" followed by the number. For private mailboxes, use # or PMB instead of "Box".
5. Delivery to Prisons: There may be restrictions on items or shippers for deliveries to prisons.
6. Failed Delivery Attempts: Carriers usually make three delivery attempts. If a signature is required and no one is available to sign, the package may be returned to us.
7. Damage During Transit: If a package is damaged during transit, it may be returned to us without delivery attempt.

Note: The return period is within 2 weeks after the order has been delivered to you and must be for a valid reason. To request a return, please contact us via email, contact form, or WhatsApp

We aim to make our shipping process as seamless as possible. If you have any questions or concerns, please do not hesitate to contact us.